Privacy Policy for Omiyage Pinas

Effective Date: February 10, 2025

Welcome to Omiyage Pinas! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [your website URL]. By using our site, you agree to the terms of this policy.

1. Information We Collect

We collect certain personal information to process orders and improve your shopping experience:

  • Account & Order Information: Name, email, phone number, and shipping address.
  • Payment Information: Processed securely via PayPal and PayMongo (we do not store credit card details).
  • Analytics & Cookies: We use Google Analytics to track user activity and website performance.

2. How We Use Your Information

We use your data to:

  • Process and fulfill your orders
  • Provide customer support
  • Improve our website functionality
  • Send important updates about your order
  • Analyze website traffic using Google Analytics

3. Third-Party Services & Data Sharing

  • Payment Processing: Your payment details are securely processed through PayPal and PayMongo. We do not store your financial information.
  • Analytics: We use Google Analytics to understand user behavior on our site.
  • Dropshipping Partners: Since we use a dropshipping model, orders are fulfilled by third-party suppliers (e.g., AliExpress). While we do not directly share user data with suppliers, AliExpress may collect certain order-related information as part of the fulfillment process.

4. Dropshipping & Order Fulfillment

  • Omiyage Pinas does not stock products directly; orders are shipped by third-party suppliers.
  • Shipping times may vary depending on the supplier’s location.
  • Returns may be handled by the supplier or Omiyage Pinas (we will provide updates on our return policy).

5. Cookies & Tracking Technologies

  • We use cookies for website functionality, analytics, and personalization.
  • You have the option to accept or decline cookies in accordance with GDPR/CCPA regulations.

6. User Rights & Compliance

In compliance with GDPR and CCPA:

  • You can request access, correction, or deletion of your personal data.
  • You can opt out of marketing communications.
  • If you wish to exercise these rights, contact us at [Your Contact Email].

7. Security Measures

  • We use SSL encryption to protect user data.
  • Our website is built on WordPress and WooCommerce, utilizing standard security measures.

8. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page with the updated effective date.

9. Contact Us

For questions about this Privacy Policy, you can contact us at [Your Contact Email].

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